Your business technology partner

We build.
We automate.
We protect.

One partner for all your business technology.

From websites, custom applications and AI automation to IT support, cloud and cybersecurity — we build solutions that simplify daily work, reduce unnecessary costs and protect your data.

SW
AI
WEB
SEC
APP
Web & SoftwareAI & AutomationManaged ITCybersecurityCloudNetworks
01 / ONE PARTNER

Less complexity.
More control.

Website, software, AI, infrastructure, security and everyday support from one partner who understands how every part connects across your business.

02 / SOLUTIONS

Everything your business needs
for its next digital step.

From the first idea to ongoing support, we manage the entire lifecycle of your technology solution.

02
AI solutions and business workflow automation

Artificial Intelligence
& Automations

We turn repetitive tasks into organized workflows using AI assistants, chatbots and integrations. We connect email, documents, CRM and existing systems so your team saves time without losing control.

  • AI assistants & chatbots
  • Workflow automation
  • CRM & system integrations
Explore this solution
03
Professional IT support for businesses

Professional
IT Support

We operate as your external IT department. We support users, computers, printers, software and accounts remotely or on-site, with structured monitoring and agreed response times.

  • Users, computers & printers
  • Remote & on-site support
  • Preventive maintenance
Explore this solution
04
Cybersecurity and technical NIS2 readiness

Cybersecurity
& NIS2

We protect systems, accounts and data through technical assessments, endpoint security, encryption, MFA and secure backups. We also organize the technical controls and documentation required for meaningful NIS2 readiness.

  • Security assessment
  • Endpoint protection & MFA
  • NIS2 technical readiness
Explore this solution
05
Cloud services and secure data backups

Cloud
& Backups

We organize Microsoft 365, Google Workspace, business email, shared files and encrypted backups. Migrations use controlled permissions, MFA and tested recovery procedures to keep your data available.

  • Microsoft 365 & Workspace
  • Cloud & email migration
  • Backups & recovery
Explore this solution
06
Business networks and technology infrastructure

Networks
& Infrastructure

We design stable and secure technology infrastructure for offices, stores and remote users. We combine Wi-Fi, LAN, firewalls, VPN, VoIP, domains and hosting in a documented environment that can be properly supported.

  • Wi‑Fi, LAN & VPN
  • Firewall & secure access
  • VoIP, domains & hosting
Explore this solution
View all specialized services
01

Web & Software

  • Corporate websites & e-shops
  • Custom web applications & portals
  • Android & iOS applications
  • Website care and maintenance
02

AI & Automation

  • AI assistants & chatbots
  • Business workflow automation
  • CRM & system integrations
  • Customized corporate AI training
03

Business IT

  • Computers, printers & software
  • Managed IT support
  • Asset & license management
  • Employee IT onboarding & offboarding
04

Cybersecurity

  • Security assessments & hardening
  • Endpoint security, EDR & MFA
  • Encryption & D‑LOCK
  • NIS2 readiness & awareness training
05

Cloud & Backups

  • Microsoft 365 & Google Workspace
  • Business email & migrations
  • Encrypted backups
  • Business continuity & disaster recovery
06

Networks & Infrastructure

  • Wi‑Fi, LAN, VLAN & VPN
  • Firewalls & network monitoring
  • Domains, DNS, SSL & hosting
  • VoIP & unified communications
Tell us what you need
03 / SELECTED WORK

Real projects.
Measurable results.

Selected client projects that show how a clear technology solution can improve communication, daily work and business security.

PROFESSIONAL SERVICES +46%more contact requests
1.7 secload time
−24%mobile bounce rate
CASE STUDY 01WEBSITE DEVELOPMENT

New corporate website for a professional office

The challenge

The previous website was slow on mobile, did not present the services clearly and generated too few contact requests.

The solution

A new responsive corporate website with clear service architecture, faster loading and focused contact journeys.

  • UX/UI
  • Responsive website
  • Conversion tracking
RETAIL & SERVICES 68%of recurring questions handled automatically
42hsaved per month
<1 minfirst response
CASE STUDY 02AI & AUTOMATION

AI assistant for everyday customer questions

The challenge

The team spent substantial time answering the same questions about services, processes and availability.

The solution

A custom assistant based on approved company material, with answer rules, logging and escalation to a person.

  • Knowledge base
  • Website integration
  • Human escalation
PROFESSIONAL OFFICE −82%reduction in significant security findings
24protected endpoints
38 mintested recovery
CASE STUDY 03CYBERSECURITY

Cybersecurity hardening

The challenge

Sensitive client files were processed without consistent encryption, MFA or an organized recovery process across all systems.

The solution

A technical security assessment followed by MFA, BitLocker, endpoint protection, backup configuration and user training.

  • MFA & BitLocker
  • Endpoint protection
  • Restore testing

Explore all seven client case studies, their deliverables and measured results.

View all projects
CLIENT REVIEWS

What changed
after delivery.

Real feedback from business clients, presented anonymously by role and industry.

AI & AUTOMATION

“Before working with SmartWebAI, our team spent more than 40 hours per month on recurring questions and manual processes. With the AI assistant and automations, a large part of this work is now handled automatically, while customer service has become noticeably faster.”

Operations ManagerServices company
WEBSITE DEVELOPMENT

“Our previous website was slow and did not generate enough enquiries. After SmartWebAI’s new implementation, loading time dropped below two seconds and we saw approximately 45% more website contacts during the first three months.”

Business OwnerProfessional services company
IT SUPPORT

“Previously, half a working day could pass before a technical issue was resolved. Our infrastructure is now organized and most incidents are handled within the first hour by a partner who already understands the complete environment.”

DirectorProfessional office
Read all client reviews
DEVELOPED BY SMARTWEBAIWINDOWS SECURITY

BitLocker,
without PowerShell.

D‑LOCK proves that we do not simply install technology — we build our own tools. It brings Microsoft BitLocker, USB protection and recovery key management into one clean Windows application.

Central managementUSB protectionRecovery key vaultGreek & English
D‑LOCK uses Microsoft BitLocker capabilities. It is not a Microsoft product or official Microsoft partnership.
D-LOCK central management console
D‑LOCKEncryption under control
04 / WHY SMARTWEBAI

One partner.
One complete view.

We connect software, infrastructure, security and support into one practical strategy designed around the daily operation of your business.

01

One partner instead of many

Website, cloud, computers, networks, security and automation through one point of contact.

02

Solutions tailored to your business

We begin with your goals, processes and budget — not with a generic package that is expected to fit every business.

03

Security-first design

Access, encryption, backups and updates are considered from the beginning, not after a problem appears.

04

Support after delivery

We stay with you through maintenance, monitoring and technical guidance as your business evolves.

05 / SUPPORT PLANS

Consistent support.
A clear scope of service.

Together we choose the right service level and adapt it to your number of users, devices and systems.

WEBSITE

Website Support

For businesses that need their website to remain secure, fast and continuously operational after launch.

SUITABLE FORCorporate websites and e-shops that need ongoing technical ownership.
  • Platform and plugin updates
  • Automated backups and restore checks
  • Uptime and basic security monitoring
  • Error fixes and technical support
  • Performance and form checks
  • Monthly maintenance summary
Indicative response timeWithin 1 business day
Request pricing
SECURITY

Managed Security

Ongoing digital security care through device protection, key configuration reviews and structured response.

SUITABLE FORBusinesses that need recurring security checks and coordinated technical response.
  • Managed endpoint protection
  • Security updates and baseline checks
  • Review of critical accounts and MFA
  • Backup status and recovery checks
  • Security guidance and awareness
  • Prioritized incident assessment
Critical incidentsPriority handling and immediate start of investigation
Request pricing
01

Users & devices

The number and type of supported users, computers, servers, printers and mobile devices.

02

Systems & locations

Cloud services, websites, networks, offices and business-critical applications in scope.

03

Hours & response

Agreed support window, priority levels and target response for each incident category.

04

Remote & on-site

Which work is remote, when an on-site visit is included and how additional work is approved.

Response times, coverage hours and on-site visits are finalized in each service agreement.

06 / CUSTOM AI TRAINING

AI in practice.
In your own workflow.

Not another generic seminar. We study how your company operates and create AI training tailored to your teams, tools and daily processes.

Design your training
Customized corporate AI training
01

Analysis

We understand roles, needs and goals.

02

Customization

We create real-world scenarios and workflows.

03

Training

Hands-on workshop with immediate application.

04

Support

Guides, prompts and next steps.

07 / OUR PROCESS

From your need
to a working solution.

Clear communication, transparent stages and continuous visibility into your project’s progress.

01

Discover

We listen to your needs, challenges and goals.

02

Design

We shape the right solution and a clear implementation plan.

03

Build

We build, test and optimize every detail.

04

Evolve

We support the solution and grow with you.

08 / FREQUENTLY ASKED QUESTIONS

Clear answers
before we begin.

If your situation is different, contact us for a brief initial conversation without technical jargon.

Do you provide on-site and remote support?

Yes. Many everyday requests are resolved quickly through a secure remote connection, while equipment, network or other hands-on work is handled through a scheduled on-site visit.

Can you manage a company’s entire IT environment?

Yes. We can operate as your external IT department and cover users, computers, printers, networks, cloud, accounts, backups, security and technology projects through one point of contact.

Can you support an existing website or another provider’s infrastructure?

We first assess the technology, access, current condition and documentation. If the existing solution can be supported safely, we propose a clear takeover process and the improvements required.

How is pricing calculated?

For projects, we provide a proposal with a defined scope and deliverables. For ongoing support, pricing mainly depends on users, devices, locations, systems and the desired coverage hours or response level.

What happens during an urgent technical or security incident?

You contact us through the agreed support channel and we immediately assess severity. Under active service agreements, critical incidents receive priority according to the response times and coverage hours defined in the agreement.

Does NIS2 readiness support constitute certification or legal advice?

No. We provide technical assessment, recommended measures and implementation support to improve readiness. Legal interpretation, final compliance and any formal certification must be evaluated by the appropriate qualified advisers.

Let’s find the right solution

Facing a technology challenge?
Let’s solve it together.

You do not need to know which technology you need. Tell us what is making your work difficult and we will recommend the clearest, most practical next step.

  • Reply within one business day
  • On-site support in Thessaloniki and remote support throughout Greece
  • You speak directly with a technical specialist — no call center
info@smartwebai.gr +30 698 940 0968