From websites, custom applications and AI automation to IT support, cloud and cybersecurity — we build solutions that simplify daily work, reduce unnecessary costs and protect your data.
Web & SoftwareAI & AutomationManaged ITCybersecurityCloudNetworks
01 / ONE PARTNER
Less complexity. More control.
Website, software, AI, infrastructure, security and everyday support from one partner who understands how every part connects across your business.
02 / SOLUTIONS
Everything your business needs for its next digital step.
From the first idea to ongoing support, we manage the entire lifecycle of your technology solution.
01
Websites & Applications
We create corporate websites, e-shops, portals and custom web/mobile applications that support real business processes. From UX and development to hosting and maintenance, we manage the complete solution.
We turn repetitive tasks into organized workflows using AI assistants, chatbots and integrations. We connect email, documents, CRM and existing systems so your team saves time without losing control.
We operate as your external IT department. We support users, computers, printers, software and accounts remotely or on-site, with structured monitoring and agreed response times.
We protect systems, accounts and data through technical assessments, endpoint security, encryption, MFA and secure backups. We also organize the technical controls and documentation required for meaningful NIS2 readiness.
We organize Microsoft 365, Google Workspace, business email, shared files and encrypted backups. Migrations use controlled permissions, MFA and tested recovery procedures to keep your data available.
We design stable and secure technology infrastructure for offices, stores and remote users. We combine Wi-Fi, LAN, firewalls, VPN, VoIP, domains and hosting in a documented environment that can be properly supported.
We design and install fast, stable and secure business networks for offices, stores and remote users. We configure Wi-Fi, LAN, firewalls, VPNs, VLANs and secure access, and document the infrastructure so future support remains organized.
Wi-Fi & LAN
Firewall & VPN
Network Monitoring
08
Managed IT Support
We act as your external IT department, proactively managing computers, users, networks, printers and updates. Through remote monitoring, scheduled maintenance and agreed response times, we reduce disruptions and keep your team productive.
PCs, Users & Printers
Remote & On-site Support
Monthly IT Plans
09
Cybersecurity Awareness
We train staff with practical examples tailored to the company’s real risks: phishing, suspicious attachments, passwords, MFA and secure data handling. The goal is for employees to identify threats early and know exactly how to respond.
Phishing Awareness
Safe Data Handling
Security Workshops
10
Digital Consulting
We map your current technology environment, identify bottlenecks, risks and unnecessary costs, and create a realistic priority plan. We help select software, equipment and partners based on your needs, budget and ability to grow.
Technology Assessment
Digital Roadmap
Software Selection
11
Microsoft 365 & Google Workspace
We manage setup, migration and day-to-day administration of Microsoft 365 or Google Workspace. We configure business email, users, groups, shared files, calendars, MFA and access permissions so your team can collaborate securely without lost accounts or fragmented settings.
Email & Account Migration
Users, Groups & MFA
SharePoint, Drive & Teams
12
Website Care
After launch, we do not leave your website unattended. We manage updates, technical checks, backups, uptime monitoring, bug fixes and performance optimization so the site remains secure, fast and functional as your content and needs evolve.
Updates & Security
Backups & Uptime
Performance & Fixes
13
Endpoint Security
We protect company computers and mobile devices with centrally managed antivirus/EDR, security policies and controlled updates. We monitor endpoint health, restrict risky configurations and organize the response when suspicious activity is detected.
Managed Antivirus & EDR
Patch Management
Device Security Policies
14
Business Continuity & Disaster Recovery
We plan how your business will continue operating after a failure, cyberattack, lost device or service outage. We define critical systems, alternative procedures, recovery priorities and restore tests to reduce downtime and data loss.
Continuity Planning
Recovery Procedures
Restore Testing
15
IT Asset & License Management
We create a clear picture of company equipment, users and software licenses. We record devices, warranties, renewals, versions and employee assignments to avoid lost licenses, unplanned expirations and unnecessary purchases.
Hardware Inventory
License Tracking
Lifecycle & Renewals
16
VoIP & Unified Communications
We design and configure modern VoIP business telephony for offices, remote work and multiple locations. This includes phone numbers, extensions, call queues, schedules, voicemail and video meeting solutions for reliable communication and simpler management.
Cloud PBX & Extensions
Call Queues & Routing
Video Meetings
17
Employee IT Onboarding & Offboarding
We organize employee IT onboarding and offboarding through a defined process. We create or disable accounts, email and permissions, configure devices and applications, and track equipment returns so every staffing change is handled quickly and securely.
Real feedback from business clients, presented anonymously by role and industry.
AI & AUTOMATION
“Before working with SmartWebAI, our team spent more than 40 hours per month on recurring questions and manual processes. With the AI assistant and automations, a large part of this work is now handled automatically, while customer service has become noticeably faster.”
WEBSITE DEVELOPMENT
“Our previous website was slow and did not generate enough enquiries. After SmartWebAI’s new implementation, loading time dropped below two seconds and we saw approximately 45% more website contacts during the first three months.”
IT SUPPORT
“Previously, half a working day could pass before a technical issue was resolved. Our infrastructure is now organized and most incidents are handled within the first hour by a partner who already understands the complete environment.”
D‑LOCK proves that we do not simply install technology — we build our own tools. It brings Microsoft BitLocker, USB protection and recovery key management into one clean Windows application.
Central managementUSB protectionRecovery key vaultGreek & English
Clear communication, transparent stages and continuous visibility into your project’s progress.
01
Discover
We listen to your needs, challenges and goals.
02
Design
We shape the right solution and a clear implementation plan.
03
Build
We build, test and optimize every detail.
04
Evolve
We support the solution and grow with you.
08 / FREQUENTLY ASKED QUESTIONS
Clear answers before we begin.
If your situation is different, contact us for a brief initial conversation without technical jargon.
Do you provide on-site and remote support?+
Yes. Many everyday requests are resolved quickly through a secure remote connection, while equipment, network or other hands-on work is handled through a scheduled on-site visit.
Can you manage a company’s entire IT environment?+
Yes. We can operate as your external IT department and cover users, computers, printers, networks, cloud, accounts, backups, security and technology projects through one point of contact.
Can you support an existing website or another provider’s infrastructure?+
We first assess the technology, access, current condition and documentation. If the existing solution can be supported safely, we propose a clear takeover process and the improvements required.
How is pricing calculated?+
For projects, we provide a proposal with a defined scope and deliverables. For ongoing support, pricing mainly depends on users, devices, locations, systems and the desired coverage hours or response level.
What happens during an urgent technical or security incident?+
You contact us through the agreed support channel and we immediately assess severity. Under active service agreements, critical incidents receive priority according to the response times and coverage hours defined in the agreement.
Does NIS2 readiness support constitute certification or legal advice?+
No. We provide technical assessment, recommended measures and implementation support to improve readiness. Legal interpretation, final compliance and any formal certification must be evaluated by the appropriate qualified advisers.
Let’s find the right solution
Facing a technology challenge? Let’s solve it together.
You do not need to know which technology you need. Tell us what is making your work difficult and we will recommend the clearest, most practical next step.
Reply within one business day
On-site support in Thessaloniki and remote support throughout Greece
You speak directly with a technical specialist — no call center